Retailers are master at sales. They have products on their store shelves and MUST get them out of the door and get your cash into their cash registers. If youâre small business IS in retail you probably know many of the tricks of the trade. If youâre in the services business you might know know what retailers do to get you to buy more, as reported in the Wall Street Journal.
Although the tactics that retailers use might appear and/or be a bit âickyâ they work and cause you and me to buy more.
I think you should consider using some of these retail âtricksâ in your business operations. NOT as a way to trick or deceive customers, but some of these âtricksâ are just common sense.
Hereâs the five tricks retailers use,. watch the WSJ video for the entire story (only about 5 minutes).
- Really friendly sales clerks.
- Appealling to your children.
- One expensive item next to a more expensive item.
- Bargain Bins.
- Price things one cent short of a whole number.
For those of you who are selling online these tricks (or concepts) are not hard to implement if you are using CRM. Amazon.com is a MASTER at selling online. By leveraging the power of CRM you can be a âmini-Amazon.comâ and sell more online. Check out the more about using CRM to grow your business, from Infusionsoft here.
Can you appeal to someoneâs child online, the same way you could if they walked into a retail store? Of course not. But you can use surveys and custom landing pages to better serve the customerâs needs, depending on the TYPE of customer they are.