Four Key Tips To Follow When Designing A Website To Ensure It’s Tablet Worthy

It’s happened plenty of times before: you’re out and about, and need to access a website. You pull out your tablet, load up the URL and it’s just not right. Maybe the page is formatted terribly. Maybe it’s just a mobile view that doesn’t cut it compared to the computer experience. Regardless, in a rapidly evolving technological age, these types of mistakes just don’t cut it anymore.

Kevin McNally, the CEO and founder of Interactive Palette, is at the forefront of web design and knows that tablets are quickly becoming a bigger market, and what millions of Americans use to access the internet every day. When asked about the subject, McNally had much to say about it. He comments that often, much of what appears on the web is simply just too much for a tablet display to handle. Therefore, designers should focus on a quick-loading and clean-looking mobile design that is specific to tablets. Further, when browsing a tablet, consumers don’t have the ease of control that a mouse or trackpad allows for. Designers should keep this in mind as well, and design to accommodate for the human finger.

When designing for tablets, often many designers want to incorporate Flash browser plugins and surplus software, as they would for their computer counterparts. McNally stresses to simply leave that all behind.  HTML5 is the simplest route, and it will work well across many different platforms. Also, while the grid system of most web sites works at roughly 960 pixels, resolutions should be designed at around 1024 pixels for tablets to allow for better, smoother displays.

Tablets, over the past couple years, have rapidly become a vast market to expand into. iPads, Kindle Fires, Galaxy Tabs have all come to create a new kind of ‘fold’, says McNally. He notes that designers must remember to keep orientation in mind when designing for tablets. Often, what looks spot on in portrait mode will look stretched or distorted in landscape, and likewise it is important that the vital information of your webpage not be covered when switching orientation, or that consumers not need to swipe and scroll to find that information.

Finally, McNally points out the easiest way to ensure that your webpage fits the bill for tablets: testing. Test your design on as many tablets as possible to be sure of its viability, that the resolution and orientation are consistent, and that it won’t fail the “touch test.” If it doesn’t respond to your fingers, it’s not much use being loaded onto a tablet.

The future of business and technology is changing, and it’s tantamount that companies change with them. Kevin McNally knows all too well the importance these emerging technologies have on how consumers access the web and makes a clear-cut case for how designers should begin to view the tablet space. Either they should bear in mind how they appear on the widening tablet market, or they had better get used to being a thing of the past.



Video Is Now Essential In Marketing. Check Out This One Stop Shop For Business Video Production

Does your business need a video An ad, a profile, an explainer SoMedia Networks wants to be your first and last call to get the job done. This Vancouver startup says they can cut video production costs by 50 per cent with their services and they’ve partnered with 3,400 videographers across North America in order to create great business videos.

“Traditionally, video production has been expensive, time consuming, and not available for resale,” said George Fleming, CEO of SoMedia Networks. “Well not any moreâ€"SoMedia’s ScalableVideo Service provides digital agencies and web services companies with reliable, professional video production anywhere in North America at the lowest price point possible.”

Here’s how it works:

You select the kind of video you need from a wide variety offered. Maybe you need a testimonial video, or a commercial. There are templates, as well as video lengths,  to choose from. Thirty seconds or one minute - it’s totally up to you. Then you can manage the shooting, editing and creative from the website, while SoMedia’s partners work away on your video.

The video can be shot by videographers, or you can build a video from existing footage and animation in minutes. If you’re using original footage, the video is available for review and download in fewer than fourteen days from the scheduled shoot - guaranteed.

As part of the ScalableVideo Service, SoMedia provides its partners with end-to-end implementation and marketing support, custom branded collateral, dedicated sales specialists, and market planning.

“According to a recent survey of SoMedia partners, 79 per cent believe that offering video services will give them a competitive advantage in the marketplace.” said Colin Osing, Vice President of Marketing for SoMedia Networks. “ScalableVideo provides our partners with the competitive edge they are looking for as well as a new profit center for their business.”

Customers want to see your product or service in action. Our archives have some great resources for video marketing: 3 Reasons Why Your Business Needs To Get Into Video, and 3 Videos Every Business Should Have.



Video Is Now Essential In Marketing. Check Out This One Stop Shop For Business Video Production

Does your business need a video An ad, a profile, an explainer SoMedia Networks wants to be your first and last call to get the job done. This Vancouver startup says they can cut video production costs by 50 per cent with their services and they’ve partnered with 3,400 videographers across North America in order to create great business videos.

“Traditionally, video production has been expensive, time consuming, and not available for resale,” said George Fleming, CEO of SoMedia Networks. “Well not any moreâ€"SoMedia’s ScalableVideo Service provides digital agencies and web services companies with reliable, professional video production anywhere in North America at the lowest price point possible.”

Here’s how it works:

You select the kind of video you need from a wide variety offered. Maybe you need a testimonial video, or a commercial. There are templates, as well as video lengths,  to choose from. Thirty seconds or one minute - it’s totally up to you. Then you can manage the shooting, editing and creative from the website, while SoMedia’s partners work away on your video.

The video can be shot by videographers, or you can build a video from existing footage and animation in minutes. If you’re using original footage, the video is available for review and download in fewer than fourteen days from the scheduled shoot - guaranteed.

As part of the ScalableVideo Service, SoMedia provides its partners with end-to-end implementation and marketing support, custom branded collateral, dedicated sales specialists, and market planning.

“According to a recent survey of SoMedia partners, 79 per cent believe that offering video services will give them a competitive advantage in the marketplace.” said Colin Osing, Vice President of Marketing for SoMedia Networks. “ScalableVideo provides our partners with the competitive edge they are looking for as well as a new profit center for their business.”

Customers want to see your product or service in action. Our archives have some great resources for video marketing: 3 Reasons Why Your Business Needs To Get Into Video, and 3 Videos Every Business Should Have.



Four Key Tips To Follow When Designing A Website To Ensure It’s Tablet Worthy

It’s happened plenty of times before: you’re out and about, and need to access a website. You pull out your tablet, load up the URL and it’s just not right. Maybe the page is formatted terribly. Maybe it’s just a mobile view that doesn’t cut it compared to the computer experience. Regardless, in a rapidly evolving technological age, these types of mistakes just don’t cut it anymore.

Kevin McNally, the CEO and founder of Interactive Palette, is at the forefront of web design and knows that tablets are quickly becoming a bigger market, and what millions of Americans use to access the internet every day. When asked about the subject, McNally had much to say about it. He comments that often, much of what appears on the web is simply just too much for a tablet display to handle. Therefore, designers should focus on a quick-loading and clean-looking mobile design that is specific to tablets. Further, when browsing a tablet, consumers don’t have the ease of control that a mouse or trackpad allows for. Designers should keep this in mind as well, and design to accommodate for the human finger.

When designing for tablets, often many designers want to incorporate Flash browser plugins and surplus software, as they would for their computer counterparts. McNally stresses to simply leave that all behind.  HTML5 is the simplest route, and it will work well across many different platforms. Also, while the grid system of most web sites works at roughly 960 pixels, resolutions should be designed at around 1024 pixels for tablets to allow for better, smoother displays.

Tablets, over the past couple years, have rapidly become a vast market to expand into. iPads, Kindle Fires, Galaxy Tabs have all come to create a new kind of ‘fold’, says McNally. He notes that designers must remember to keep orientation in mind when designing for tablets. Often, what looks spot on in portrait mode will look stretched or distorted in landscape, and likewise it is important that the vital information of your webpage not be covered when switching orientation, or that consumers not need to swipe and scroll to find that information.

Finally, McNally points out the easiest way to ensure that your webpage fits the bill for tablets: testing. Test your design on as many tablets as possible to be sure of its viability, that the resolution and orientation are consistent, and that it won’t fail the “touch test.” If it doesn’t respond to your fingers, it’s not much use being loaded onto a tablet.

The future of business and technology is changing, and it’s tantamount that companies change with them. Kevin McNally knows all too well the importance these emerging technologies have on how consumers access the web and makes a clear-cut case for how designers should begin to view the tablet space. Either they should bear in mind how they appear on the widening tablet market, or they had better get used to being a thing of the past.



Survey Reveals Three Trends To Follow To Successful Internet Marketing

Small businesses typically tend to have more lasting and intimate relationship with their customers. But who is really an engaged customer Is it someone -

(a) who will continue to buy from you in the near future

(b) who would recommend your business to a friend or

(c) who might feel a sense of loss if your product/ service was no longer available

 A truly loyal customer will check all these boxes. Besides being good for business, an engaged customer also serves as a brand ambassador, bringing in new customers without any additional advertising costs. This is why besides acquiring new customers, engaging your existing customer base makes such good business sense.

In many of our recent updates we have seen how social media marketing ,email marketing , mobile text campaigns, CRM systems, online surveys , online communiies and other internet based tools have become increasingly accessible to small businesses as client engagement tools. So the next question that follows is which of these internet marketing methods is the most effective for engaging existing customers and acquiring new ones

Constant Contact, the comprehensive marketing solution provider with special focus on small businesses, has conducted its second survey on the effectiveness of online marketing tools for small businesses.  The survey covered 1305 respondents and comprised a mixed bag of U.S based small businesses and non- profit organizations involved in B2B as well as B2C industries.  Here are the key results of the survey which provide an invaluable insight into the most effective online marketing tools for small businesses.

Trend 1:  Online surveys, digital loyalty tracking systems and client relationship management systems were deemed to be the most effective in engaging existing customers by majority of the respondents

Trend 2:  For all the criticism levied on daily deal offers towards eroding business value, the majority of the small businesses still view daily deals as the most effective way for acquiring new customers.  Dave Gilberston, Vice President and General Manager, SaveLocal, recommends that small businesses should structure deals in a manner that allows them to control the volumes and discounts offered because of the smaller margins that they operate within. Interestingly, 82 percent of small businesses confirmed that referrals were the main source of new business and small businesses are increasingly using the internet to drive their referral model.

Trend 3:  When asked which were the most effective tools for creating awareness and strengthening customer relationship,  respondents chose a healthy mix of all available online tools from websites to email marketing.

While the survey on the effectiveness of these online marketing tools is a good indicator of strategies that may be adopted, small businesses must also continue to leverage other aspects of marketing such as in-person networking . Handing out business cards, attending local fairs and a cohesive visual branding are also important for bringing in new customers and can at times reap huge rewards. Also, depending on the resources available and the target segment, small businesses may have to choose an optimum mix of online marketing tools that works best for their business. Finally, a staggered approach to adding to the repertoire of online marketing methods makes a lot more sense than trying to do too much in one go and failing to have the desired customer impact.



Dell’s New XPS 18 All-In-One: Video Interview with Neil Hand at SXSW 2013

Ramon Ray, editor of Smallbiztechnology.com, got a peek at the new XPS 18 from Dell at SXSW 2013 when he ran into Neil Hand, VP of Tablets and Performance PC’s.

The XPS 18 is the World’s thinnest and lightest All-In-One that weighs just 4.85 lbs - making it perfect for portability.  Equipped with a large 18.4″ full HD capacitive touch display, full PC performance and a 7 hour battery life, this new machine offers a totally new way to work and collaborate.

Check out the full video interview at this link or watch below:



Dell’s New XPS 18 All-In-One: Video Interview with Neil Hand at SXSW 2013

Ramon Ray, editor of Smallbiztechnology.com, got a peek at the new XPS 18 from Dell at SXSW 2013 when he ran into Neil Hand, VP of Tablets and Performance PC’s.

The XPS 18 is the World’s thinnest and lightest All-In-One that weighs just 4.85 lbs - making it perfect for portability.  Equipped with a large 18.4″ full HD capacitive touch display, full PC performance and a 7 hour battery life, this new machine offers a totally new way to work and collaborate.

Check out the full video interview at this link or watch below:



Survey Reveals Three Trends To Follow To Successful Internet Marketing

Small businesses typically tend to have more lasting and intimate relationship with their customers. But who is really an engaged customer Is it someone -

(a) who will continue to buy from you in the near future

(b) who would recommend your business to a friend or

(c) who might feel a sense of loss if your product/ service was no longer available

 A truly loyal customer will check all these boxes. Besides being good for business, an engaged customer also serves as a brand ambassador, bringing in new customers without any additional advertising costs. This is why besides acquiring new customers, engaging your existing customer base makes such good business sense.

In many of our recent updates we have seen how social media marketing ,email marketing , mobile text campaigns, CRM systems, online surveys , online communiies and other internet based tools have become increasingly accessible to small businesses as client engagement tools. So the next question that follows is which of these internet marketing methods is the most effective for engaging existing customers and acquiring new ones

Constant Contact, the comprehensive marketing solution provider with special focus on small businesses, has conducted its second survey on the effectiveness of online marketing tools for small businesses.  The survey covered 1305 respondents and comprised a mixed bag of U.S based small businesses and non- profit organizations involved in B2B as well as B2C industries.  Here are the key results of the survey which provide an invaluable insight into the most effective online marketing tools for small businesses.

Trend 1:  Online surveys, digital loyalty tracking systems and client relationship management systems were deemed to be the most effective in engaging existing customers by majority of the respondents

Trend 2:  For all the criticism levied on daily deal offers towards eroding business value, the majority of the small businesses still view daily deals as the most effective way for acquiring new customers.  Dave Gilberston, Vice President and General Manager, SaveLocal, recommends that small businesses should structure deals in a manner that allows them to control the volumes and discounts offered because of the smaller margins that they operate within. Interestingly, 82 percent of small businesses confirmed that referrals were the main source of new business and small businesses are increasingly using the internet to drive their referral model.

Trend 3:  When asked which were the most effective tools for creating awareness and strengthening customer relationship,  respondents chose a healthy mix of all available online tools from websites to email marketing.

While the survey on the effectiveness of these online marketing tools is a good indicator of strategies that may be adopted, small businesses must also continue to leverage other aspects of marketing such as in-person networking . Handing out business cards, attending local fairs and a cohesive visual branding are also important for bringing in new customers and can at times reap huge rewards. Also, depending on the resources available and the target segment, small businesses may have to choose an optimum mix of online marketing tools that works best for their business. Finally, a staggered approach to adding to the repertoire of online marketing methods makes a lot more sense than trying to do too much in one go and failing to have the desired customer impact.



Business in Bulgaria: One Entrepreneur’s Journey

business in bulgaria

The narratives that surround the past and present economic state of Bulgaria are not unfamiliar ones. The transition to a liberal market economy culminated in complete economic collapse. From 1996 - 1997 Bulgaria experienced a period of instability and hyper-inflation.

The establishment of a fixed exchange rate for the Bulgarian currency and the nation’s entry into the European Union, has since stimulated macroeconomic growth. But Bulgaria remained one of the poorest member states of the European Union. Despite an improving economy and rising living standards, unemployment continued at high percentage levels. Though foreign direct investment has managed to stimulate some economic growth, entrepreneurship in Bulgaria encounters a host of challenges.

Bulgaria experienced a revival of the entrepreneurial spirit in the late 19th century, following their declaration of independence from the Ottoman Empire. Despite continued warring, international trade flourished. It was between 1949 - 1989, during the Communist regime, that prosperity through private entrepreneurship was suppressed and designated as self-serving. Negative attitudes toward entrepreneurs continue to influence the Bulgarian economy.

In today’s volatile economic climate, Bulgaria does not possess enough free money to make investments in innovation. Predictably, the Bulgarian government has rendered private property and trade nonexistent, depriving aspiring entrepreneurs of private resources to mobilize. The process of partaking in capitalism without sufficient capital has resulted in fragmented entrepreneurial efforts, and often limits them to the service sector.

Business In Bulgaria: One Entrepreneur’s Journey

Victor Alexiev, entrepreneur and general renaissance man, would thus appear to be succeeding against all odds. Born and raised in Sofia, Bulgaria, Victor’s past 13 years credit him with work in mathematics, software development, network architecture and investment banking, to name a few. In that time, he also attached two Bachelors and three Masters degrees to his name. Of late, however, Victor has realized his erratic work life could feasibly lead to unemployment, as no one can make sense of his past.

As a result Victor has refocused his efforts on entrepreneurship, a personal passion from his childhood. Victor had started his first business at age 14, building his own Internet Service Provider (ISP) and selling and installing the service in his hometown. With the help of classmate and fellow budding entrepreneur Todor Kolev, Victor’s business grew to 150 customers spanning three towns in 2001. And when underage Victor was contacted by the government’s commission for regulation of telecommunications due to licensing issues, he simply sold the venture to local competitors and transferred his customers to them.

Victor and Todor bonded over their shared passion for entrepreneurship and in 2008, the two began to work together. Obecto, a software development venture, grew steadily for four years before the co-founders encountered difficulty expanding their team. Job postings and hiring services yielded disappointing results, and candidates always seemed to be lacking the connection that made them a strong fit. In 2011, the two began to consider more effective and efficient ways to source and evaluate talent.

The issue of staffing was one many companies faced, in particular those looking to hire software engineers in a market that had grown beyond its carrying capacity. The job market was certainly not improved by an attitude of skepticism toward independent ventures and risks. Victor explains:

Employers were making promises they could not deliver upon, talents were making unrealistic demands, and there was a need for a more transparent marketplace.

That same year, Victor and Todor joined forces with their third partner, Ivan. Drawing upon his background in psychology and psychometrics, the three came together to build a recommendation platform specifically for software engineers in Bulgaria.

PoolTalent

The result is PoolTalent, a job board and recommendation aggregate. Though PoolTalent is intended for use entirely by job seekers and employers, the use of matching and personal profiles is strongly modeled on a typical dating site. The site makes uses of a compensatory algorithm that incorporates matching skill sets as well as cultural fit into its final scoring.

PoolTalent’s first version was released in late 2011, with a focus on data collection as well as social media and community features for users. However, a lack of engagement forced Victor and his co-founders to return to the drawing board, this time designing with users in mind. After a second disappointing release, the three decided to put the project on hold temporarily.

It was during that summer of 2012 that Victor happened upon and learned the methodology of customer validation. Victor and his co-founders went and gathered feedback from large IT recruiters based in Bulgaria, such as Hewlett Packard Bulgaria, Playtech and VMware.

The resulting version has abandoned social features in favor of focusing on becoming an information platform for jobseekers in the software development community. Customer input has now led to validation of the concept and ultimately, preliminary partnership agreements. PoolTalent now has 150 registered users, four partner companies and two active clients. They have recently expanded their reach to the career center of the Technical University of Sofia.

A New Bulgarian Economy

PoolTalent is an example of a new Bulgarian economy, as the entrepreneur movement gains popularity once again. Several of the nation’s non-profits provide small amounts of seed capital through competitions in order to promote entrepreneurship. Entry into the European Union has opened access to assistance funds that are now being utilized.

Victor’s story is an important one, because of his success in an environment that so clearly worked against him. Despite the improving economic climate, legislative framework, educational infrastructure and financing options remain insufficient to support disruptive or capital intensive startups.

Bulgaria’s attempts at developing entrepreneurs, albeit slow, is a much needed change. With a clear set of goals in mind for the immediate future, Victor is on his way to becoming just what Bulgaria needs: A practicing entrepreneur building a serious business.

Against all odds You bet.

Bulgaria Photo via Shutterstock




Soap Warehouse Finds New Ways To Use Social Media To Get Sales: Video Interview with Linda Chambers at SXSW 2013

Ramon Ray, editor of Smallbiztechnology and Technology Guru, had a chance to speak with Linda Chambers, Brand and Sales Manager of Soap Warehouse at SXSW 2013.

Soap Warehouse is an industrial soap company serving many different industries.  Linda has found interesting ways to use their social media channels, specifically Pinterest, to engage with their customers and potential customers and convert that engagement into sales.

Check out the video at this link, or view below:



Daymond John’s Social Media Guru (Cliff Worley): 6 Social Media Tips For Your Business To Succeed Online!

On the occasion of Infusionsoft’s 2,000 attendee InfusionCon 2013 Daymond John’s social media guru, Cliff Worley, shares his insight how small business owners can succeed online. His advice includes:

  1. Use contests and give aways through social media
  2. As you grow have a team assist with your social media engagement
  3. You must participate in the conversation
  4. Give lots of great content to your audience
  5. Be on all the platforms so you know where your audience is
  6. Go beyond social media but bringing social to your sales funnel and use marketing automation so you can do MORE by leveraging technologyWatch the video here or below.


Soap Warehouse Finds New Ways To Use Social Media To Get Sales: Video Interview with Linda Chambers at SXSW 2013

Ramon Ray, editor of Smallbiztechnology and Technology Guru, had a chance to speak with Linda Chambers, Brand and Sales Manager of Soap Warehouse at SXSW 2013.

Soap Warehouse is an industrial soap company serving many different industries.  Linda has found interesting ways to use their social media channels, specifically Pinterest, to engage with their customers and potential customers and convert that engagement into sales.

Check out the video at this link, or view below:



Loni Stark of Adobe: Digital Marketing Solutions in the Cloud

Bob Dylan once sang, The Times They Are A-Changin’ and these words still ring true today, some 49 years later. Marketers need to understand how their message can now be honed in with data and Loni Stark, Director of Product & Industry Marketing at Adobe, has a solution. She joins Brent Leary to discuss the five key areas of digital marketing available in the Adobe Marketing Cloud.

* * * * *

digital marketingSmall Business Trends: Can you tell us a little bit about your background

Loni Stark: I have been at Adobe for over 12 years. I am responsible for product marketing for our Adobe Experience Managers Solution, which is part of the Adobe Marketing Cloud. It is really perfect in the sense that I have come from a technology background.

I am at the heart of digital marketing now so that combination of technology and creativity is really important as folks are looking at how to do digital marketing well.

Small Business Trends: How important is it today that creative folks understand social and mobile in order to create the right kind of customer experiences

Loni Stark: I think it is really important to understand what is possible, and how people want to interact through these technology channels.

I liken this era of moving to digital marketing similar to when television was first invented. It really changed how marketers got to reach their audience and mass communications, broadcasting what was out there. Now, marketers need to understand how their message can then be honed in with data.

Small Business Trends: I had a conversation with Anil Dash and one of the things he talked about was the show, ‘I Love Lucy.’ It was the marriage of somebody who understood the power of television and knew how to create something that really showed it off. There were other television shows, but none of them really captivated and took advantage of what television had to offer. 

Are we at the point where we are understanding the power of social and digital marketing

Loni Stark: Attention is scarce and when attention is scarce, similar to what happened with television, there is flight to quality. So marketers are starting to figure out. ‘How do I create more compelling content and how do I make sure it is more relevant, more useful’

I am amazed at the creativity in the ads that are now in digital magazines as well. Before it was static images, and they are now interactive. I think we are at a point of the ‘I love Lucy’ moment.

Small Business Trends: Can you talk a little bit about the five key areas of your Adobe Marketing Cloud

Loni Stark: We have brought them down into what we consider the foundation for visual marketing; to be able to do things well in these five core areas. One of them we have already touched upon which is the analytics. That is about measurement. What most folks talk about, or know about from Adobe, is the online metrics that we have. But little is known about the fact that we also have the capability to measure offline. And that is really important.

We talk about eCommerce, it is hot. People talk about how much money people are spending. We tend to forget that even though it is growing fast, and it will continue to grow onwards and upwards, it is still about six percent of total spend in the retail sector in the United States. So a lot of things happen offline as well and that is an important piece.

The second piece is Adobe Experience Manager. That is all about the owned digital properties that companies have. In the online world Experience Manager is really about helping companies build out their own digital properties. An example of this is Hyatt, a hotel chain, and they use Experience Manager to be able to create a destination spot that people can come to and shop, and purchase hotels rooms. So that is two of the five.

The third is Adobe Social. With any digital marketing strategy you’ve got to have a social component to that. Adobe Social is all about running social marketing campaigns through Twitter, Facebook and having fan pages managed through those channels.

The fourth is Adobe Media Optimizer, so part of the marketing mix is spending it on ads. Being able to do that effectively, being able to optimize your spend to say, ‘Hey, this ad placement through this channel is working better than this other one, so maybe I want to move more of my investment over to this other channel.’ Being able to do that in real time and being able to figure out what is the best price to pay for a particular ad based on the return. It is critical for any digital marketer.

The final piece is Target. We talked about data, we talked about content and Target is the solution that brings it all together to do tests. I have a hypothesis I think you love music and I think you love this type of music, so I am going to target this particular image of this band that I think you are going to really like called The Black Keys. I could be right, but I could be wrong. So I might say there are a couple of other bands that I think you might like, I’ll will try out those images.

Adobe Target lets me quickly test out different images against you and people like you to figure out what image, what piece of content you are going to best resonate with.

Small Business Trends: Adobe’s CMO, Ann Lewnes, mentioned that Adobe is spending about 74% of their digital marketing budget compared to the average of large companies in the 20% range. What is it going to take for companies to be more like you and focus their marketing in this space

Loni Stark: With digital marketing, the more efforts that can be measured and be more data driven, the more they can see where they are driving the highest value across  to pour more money in to it. The big piece is becoming more data driven and then being able to speed up the content creation piece of it.

Small Business Trends: Where can people learn more

Loni Stark: Our website Adobe. You can check out the Adobe Marketing Cloud, which will go into all of the five solutions. And then also I think another great resource is CMO.com.

This interview is part of our One on One series of conversations with some of the most thought-provoking entrepreneurs, authors and experts in business today. This interview has been edited for publication. To hear audio of the full interview, click the right arrow on the gray player below. You can also see more interviews in our interview series.




Ninchat Removes Limits From Team Collaboration: Video Interview with Jari Jaanto at SXSW 2013

Ramon Ray, editor of Smallbiztechnology and Technology Guru, caught up with Jari Jaanto of Ninchat at SXSW 2013.

Ninchat, based out of Finland, is a team communication tool for organizations. It’s a channel based cloud software that allows teams to better collaborate with features like group chat, that has no limitations to members.

Watch the full video interview at this link, or below:



Did You Get The Memo CRM’s Are Now Social!

Managing projects and customers is one of the headaches you have to deal with on a daily basis. It’s not exactly glamorous to have to spend most of your time trying to coordinate activities in a way that would make them productive. This is why the customer relationship management (CRM) platform has become the centerpiece of a lot of technologically-inclined businesses. To address these issues, CRMs often include various task management, contact management, and lead-chasing solutions that allow businesses to better cater to their customers.

Recently, many CRMs have come up with something wonderful: An internal social network where one can share posts, subscribe to others, and focus on tasks rather than chasing after everyone to keep progress on projects synchronized. This new medium for exchanging ideas vastly changes the landscape of the CRM stage. Their numbers are growing, and here are three powerful CRM solutions that contain social networks:

  • Batchbook - This software gives you a very good “out of the box” experience and lets you interact with other collaborators with significant ease. One of the hallmark perks in Batchbook is its pricing. For an unlimited amount of users, you can start out at $10 a month, giving you up to 2,000 contacts and 5 GB of storage space. The only drawback in this service, according to user reviews, seems to be its inability to properly import contacts. According to one user, Batchbook does not add custom fields in imported CSV files. Some other minor bugs have been found, like the inability to automatically add pictures of contacts from social media. Before paying for anything, you get a 30-day free trial of the application.
  • HyperOffice - This CRM provides you with a very modern interface, email-driven contact management, and several perks that might make it worth the price you pay for it ($15/user/month in the Enterprise package, with 250 MB document storage + 5 GB email storage). Their basic “Core Collaboration” package is $7/user/month, and it has everything Enterprise offers except for the project management, email, publisher, and Outlook Sync features. There have been mixed reviews about the software, particularly regarding its slow speed. Others have said that it worked quickly, but there were a few glitches when using HyperDrive (a drive you can mount on your computer). You can obviously try it before you buy in its free trial.
  • Podio - Probably one of the most interesting CRM suites, Podio lets you create your own apps without any prior programming training. It’s as easy as dragging components and dropping them in place. The CRM also gives you pre-packaged applications such as a lead manager, client project collaboration, project manager, recruitment app, workspace, intranet, and full-blown CRM (of course). The solution is free for up to 5 users, and it’s generally received good reviews save for a few complaints about a slight learning curve and the lack of real-time IM capabilities. For more than 5 users, Podio charges you $9 per user per month. You get unlimited storage, apps, and external members.

Each of the three solutions mentioned above have their own pros and cons, and they each offer something innovative to the marketplace. At least one of them must appeal to you. Try them out!



Daymond John’s Social Media Guru (Cliff Worley): 6 Social Media Tips For Your Business To Succeed Online!

On the occasion of Infusionsoft’s 2,000 attendee InfusionCon 2013 Daymond John’s social media guru, Cliff Worley, shares his insight how small business owners can succeed online. His advice includes:

  1. Use contests and give aways through social media
  2. As you grow have a team assist with your social media engagement
  3. You must participate in the conversation
  4. Give lots of great content to your audience
  5. Be on all the platforms so you know where your audience is
  6. Go beyond social media but bringing social to your sales funnel and use marketing automation so you can do MORE by leveraging technologyWatch the video here or below.


Did You Get The Memo CRM’s Are Now Social!

Managing projects and customers is one of the headaches you have to deal with on a daily basis. It’s not exactly glamorous to have to spend most of your time trying to coordinate activities in a way that would make them productive. This is why the customer relationship management (CRM) platform has become the centerpiece of a lot of technologically-inclined businesses. To address these issues, CRMs often include various task management, contact management, and lead-chasing solutions that allow businesses to better cater to their customers.

Recently, many CRMs have come up with something wonderful: An internal social network where one can share posts, subscribe to others, and focus on tasks rather than chasing after everyone to keep progress on projects synchronized. This new medium for exchanging ideas vastly changes the landscape of the CRM stage. Their numbers are growing, and here are three powerful CRM solutions that contain social networks:

  • Batchbook - This software gives you a very good “out of the box” experience and lets you interact with other collaborators with significant ease. One of the hallmark perks in Batchbook is its pricing. For an unlimited amount of users, you can start out at $10 a month, giving you up to 2,000 contacts and 5 GB of storage space. The only drawback in this service, according to user reviews, seems to be its inability to properly import contacts. According to one user, Batchbook does not add custom fields in imported CSV files. Some other minor bugs have been found, like the inability to automatically add pictures of contacts from social media. Before paying for anything, you get a 30-day free trial of the application.
  • HyperOffice - This CRM provides you with a very modern interface, email-driven contact management, and several perks that might make it worth the price you pay for it ($15/user/month in the Enterprise package, with 250 MB document storage + 5 GB email storage). Their basic “Core Collaboration” package is $7/user/month, and it has everything Enterprise offers except for the project management, email, publisher, and Outlook Sync features. There have been mixed reviews about the software, particularly regarding its slow speed. Others have said that it worked quickly, but there were a few glitches when using HyperDrive (a drive you can mount on your computer). You can obviously try it before you buy in its free trial.
  • Podio - Probably one of the most interesting CRM suites, Podio lets you create your own apps without any prior programming training. It’s as easy as dragging components and dropping them in place. The CRM also gives you pre-packaged applications such as a lead manager, client project collaboration, project manager, recruitment app, workspace, intranet, and full-blown CRM (of course). The solution is free for up to 5 users, and it’s generally received good reviews save for a few complaints about a slight learning curve and the lack of real-time IM capabilities. For more than 5 users, Podio charges you $9 per user per month. You get unlimited storage, apps, and external members.

Each of the three solutions mentioned above have their own pros and cons, and they each offer something innovative to the marketplace. At least one of them must appeal to you. Try them out!



Did You Get The Memo CRM’s Are Now Social!

Managing projects and customers is one of the headaches you have to deal with on a daily basis. It’s not exactly glamorous to have to spend most of your time trying to coordinate activities in a way that would make them productive. This is why the customer relationship management (CRM) platform has become the centerpiece of a lot of technologically-inclined businesses. To address these issues, CRMs often include various task management, contact management, and lead-chasing solutions that allow businesses to better cater to their customers.

Recently, many CRMs have come up with something wonderful: An internal social network where one can share posts, subscribe to others, and focus on tasks rather than chasing after everyone to keep progress on projects synchronized. This new medium for exchanging ideas vastly changes the landscape of the CRM stage. Their numbers are growing, and here are three powerful CRM solutions that contain social networks:

  • Batchbook - This software gives you a very good “out of the box” experience and lets you interact with other collaborators with significant ease. One of the hallmark perks in Batchbook is its pricing. For an unlimited amount of users, you can start out at $10 a month, giving you up to 2,000 contacts and 5 GB of storage space. The only drawback in this service, according to user reviews, seems to be its inability to properly import contacts. According to one user, Batchbook does not add custom fields in imported CSV files. Some other minor bugs have been found, like the inability to automatically add pictures of contacts from social media. Before paying for anything, you get a 30-day free trial of the application.
  • HyperOffice - This CRM provides you with a very modern interface, email-driven contact management, and several perks that might make it worth the price you pay for it ($15/user/month in the Enterprise package, with 250 MB document storage + 5 GB email storage). Their basic “Core Collaboration” package is $7/user/month, and it has everything Enterprise offers except for the project management, email, publisher, and Outlook Sync features. There have been mixed reviews about the software, particularly regarding its slow speed. Others have said that it worked quickly, but there were a few glitches when using HyperDrive (a drive you can mount on your computer). You can obviously try it before you buy in its free trial.
  • Podio - Probably one of the most interesting CRM suites, Podio lets you create your own apps without any prior programming training. It’s as easy as dragging components and dropping them in place. The CRM also gives you pre-packaged applications such as a lead manager, client project collaboration, project manager, recruitment app, workspace, intranet, and full-blown CRM (of course). The solution is free for up to 5 users, and it’s generally received good reviews save for a few complaints about a slight learning curve and the lack of real-time IM capabilities. For more than 5 users, Podio charges you $9 per user per month. You get unlimited storage, apps, and external members.

Each of the three solutions mentioned above have their own pros and cons, and they each offer something innovative to the marketplace. At least one of them must appeal to you. Try them out!



Ninchat Removes Limits From Team Collaboration: Video Interview with Jari Jaanto at SXSW 2013

Ramon Ray, editor of Smallbiztechnology and Technology Guru, caught up with Jari Jaanto of Ninchat at SXSW 2013.

Ninchat, based out of Finland, is a team communication tool for organizations. It’s a channel based cloud software that allows teams to better collaborate with features like group chat, that has no limitations to members.

Watch the full video interview at this link, or below:



Barry’s Bite: What Comic Book Super Heroes Teach Us about Business

Welcome to Barry’s Bite, a weekly article series from Barry Moltz, host of Business Insanity Radio.  This week Barry shares with us the lessons we learn from Super Heroes about business that we didn’t even realize.

Though I’m a huge movie fan, I haven’t been much of a comic book reader since I was 12. The stream of 40-year-old Marvel comic book heroes who have been brought to life on the movie screen made me realize what each of them has to teach us about business. Here are a few:

Spider-Man

Peter Parker’s alter ego, Spiderman, constantly reminds the public that “with great power comes great responsibility”. He even gives up the girl for it!

A business owner is responsible for their employees every day. They need to understand the power they have with their customers, vendors, and peers. With every Facebook post or tweet, the company has a duty to understand the effect it has on its overall community.

X-Men

In this story, there are mutants born with strange powers. Some of the mutants want to take over the world while others want to live in peace.

This is similar to people inside a company; wherever people are different, many times it is difficult for them to get along. This always gets in the way of building a strong company.

I always amazed when I had 30 people in a single office, they would find the silliest ways to separate themselves. It wasn’t always the traditional company divisions: things like the salespeople disliking the marketing people or the finance group at odds with the operations team. It took a different twist. The people in the back of the office didn’t like the people in the front of the office because they liked the heat on too high, played their music too loud or kept their desks messy. The strangest arguments started that I could never predict or prevent.

If people are to work together as a team, they must accept these differences. While every employee does not have to like every other one, they need to be able to respect what they contribute to the organization.

The Hulk

Bruce Banner finds himself transformed into the Hulk, a powerful green beast. This happens only during times of stress and anger when his repressed rage comes out.

Many business owners feel a little green when they get angry.

This is reminiscent of how people act when their emotions get the best of them in a business situation. How do they react under stress It is easy to be in a business when things are going great. A business owner’s skills are truly tested when things are going poorly.

Daredevil

Matt Murdock was blinded by radioactive waste from a vehicle’s payload when it splashed onto his eyes. He soon realized that his handicap had heightened his other senses to a super human degree. Using sound, he now tracks down criminals with these new powers to avenge his father’s death.

All companies have handicaps. They are good at some things and bad at others. It is their responsibility to figure what they are best at to beat the competition.

Marvel Comics has more than 4,700 super heroes in its collection. There is a lot to learn.

Barry is a nationally recognized expert on small business who has given hundreds of presentations to audiences ranging in size from 20 to 20,000. As a member of the Entrepreneurship Hall of Fame, he has also taught entrepreneurship as an adjunct professor at the Illinois Institute of Technology. He has appeared on many TV and radio programs such as CNBC’s The Big Idea with Donny Deutsch, MSNBC’s Your Business and NPR’s The Tavis Smiley Show. He hosts his own radio show, Business Insanity Talk Radio, and writes regularly for the American Express Open Forum, and Forbes.com.

Barry’s Bite: What Comic Book Super Heroes Teach Us about Business

Welcome to Barry’s Bite, a weekly article series from Barry Moltz, host of Business Insanity Radio.  This week Barry shares with us the lessons we learn from Super Heroes about business that we didn’t even realize.

Though I’m a huge movie fan, I haven’t been much of a comic book reader since I was 12. The stream of 40-year-old Marvel comic book heroes who have been brought to life on the movie screen made me realize what each of them has to teach us about business. Here are a few:

Spider-Man

Peter Parker’s alter ego, Spiderman, constantly reminds the public that “with great power comes great responsibility”. He even gives up the girl for it!

A business owner is responsible for their employees every day. They need to understand the power they have with their customers, vendors, and peers. With every Facebook post or tweet, the company has a duty to understand the effect it has on its overall community.

X-Men

In this story, there are mutants born with strange powers. Some of the mutants want to take over the world while others want to live in peace.

This is similar to people inside a company; wherever people are different, many times it is difficult for them to get along. This always gets in the way of building a strong company.

I always amazed when I had 30 people in a single office, they would find the silliest ways to separate themselves. It wasn’t always the traditional company divisions: things like the salespeople disliking the marketing people or the finance group at odds with the operations team. It took a different twist. The people in the back of the office didn’t like the people in the front of the office because they liked the heat on too high, played their music too loud or kept their desks messy. The strangest arguments started that I could never predict or prevent.

If people are to work together as a team, they must accept these differences. While every employee does not have to like every other one, they need to be able to respect what they contribute to the organization.

The Hulk

Bruce Banner finds himself transformed into the Hulk, a powerful green beast. This happens only during times of stress and anger when his repressed rage comes out.

Many business owners feel a little green when they get angry.

This is reminiscent of how people act when their emotions get the best of them in a business situation. How do they react under stress It is easy to be in a business when things are going great. A business owner’s skills are truly tested when things are going poorly.

Daredevil

Matt Murdock was blinded by radioactive waste from a vehicle’s payload when it splashed onto his eyes. He soon realized that his handicap had heightened his other senses to a super human degree. Using sound, he now tracks down criminals with these new powers to avenge his father’s death.

All companies have handicaps. They are good at some things and bad at others. It is their responsibility to figure what they are best at to beat the competition.

Marvel Comics has more than 4,700 super heroes in its collection. There is a lot to learn.

Barry is a nationally recognized expert on small business who has given hundreds of presentations to audiences ranging in size from 20 to 20,000. As a member of the Entrepreneurship Hall of Fame, he has also taught entrepreneurship as an adjunct professor at the Illinois Institute of Technology. He has appeared on many TV and radio programs such as CNBC’s The Big Idea with Donny Deutsch, MSNBC’s Your Business and NPR’s The Tavis Smiley Show. He hosts his own radio show, Business Insanity Talk Radio, and writes regularly for the American Express Open Forum, and Forbes.com.

Cartoon: Been There, Done That

business cartoon

“Been there, done that” is sort of an old phrase. Not old like, “A penny saved is a penny earned.”  But out-of-fashion old like, “Gag me with a spoon.”

So I have to admit, when this business cartoon came to me, I was a little hesitant about it. But the idea of “been there, done that” on a resume was too hard to resist.

And now I can move on to Gangnam Yolo. That’s a thing, right




10 WordPress Plugins That Protect Your Site

plugin

WordPress plugins are an easy way to protect a valuable company asset, your site. That includes the content of your website or blog, making up the sum total of your business’s online marketing, communications, branding and even intellectual property.

A report this week of a vulnerability in WP Banners Lite, a WordPress plugin designed to help site owners insert and manage ad banners, is a reminder of just how easily your data can be put at risk.

Fortunately, there are other WordPress plugins that provide a solution, allowing you to back up your valuable data and protect it from malware and hackers. In a recent Computerworld post, tech writer Jack Wallen looks at some of the best WordPress plugins to protect your business site. Let’s explore them below.

BackupBuddy

Blogger Salman Ashan tells his story of having his site hacked several times and of the danger of relying on your Web host to protect your site from attack. In each case, Ashan says he was able to recover his data and writes about the features of the BackupBuddy WordPress plugin including WordPress security, migration and restoration, WordPress backup and other features. Mastermind Blogger

BlogVault

Site owner Zac Johnson gives us a detailed look at BlogVault, a paid service which lets you do the equivalent of backing up your server every few hours. Johnson catalogs a number of problems from denial-of-service attacks to coding issues, which can wipe out a blog and the hundreds or even thousands of pages of content created for it. ZacJohnson.com

myRepono

Freelance software developer Tony Brown gives us an overview of this WordPress plugin, another premium tool. This one backs up your data on the service’s own servers monthly, weekly or even hourly depending upon the business of the site and your needs. The service backs up both code files and database, meaning both content and design of your site is preserved and can be restored in the event of a problem. QuickstepIT.net

Online Backup for WordPress

WordPress developer Joost de Valk divides WordPress plugins for data protection into two groups. There are plugins that automatically back up your data to your own server or email files and those that save data to a remote and safe location. Of these two choices, de Valk clearly prefers the latter. De Valk gives an overview of a plugin that does just that, Online Backup for WordPress. Yoast

Complete Central Backup

The dowload page for this free WordPress plugin says it allows you to “Create a instant live backup of your database with just a click of a button and restore your database just as fast.” Here’s a page of frequently asked questions about the tool to give you a better feel for how it works and whether this plugin might be for you. WordPress.org

XCloner

Sarah Gooding, a partner in Untame, a digital boutique marketing company with a specialty in open source content management systems and social networking, explains the features of this free WordPress plugin allowing backup of your files and database through a customizable dashboard. The plugin is also open source, giving other developers the opportunity to add features over time. WPMU.org

WordPress Backup to Dropbox

Combining two popular online tools, WordPress and Dropbox, this WordPress plugin backs up data to the storage site for safe keeping, another example of backing up your data elsewhere in case of an attack or other problem. Here, trainer Ed Andrea gives us an overview of how to install this WordPress plugin using step by step instructions and illustrations. OSTraining

Backup Scheduler

Developer Agbonghama Collins says he uses this WordPress plugin for his own site. The plugin allows backup of an entire site, including folders, files and database. Collins says the plugin can be customized to select the kind of data to save, how often to save and whether the data is saved on your server, in email or on a remote data base. Tech4Sky

VaultPress

When your blog or website is a part of your business, you can’t have it failing on you. One well-known site owner says he would have suffered serious down time without this WordPress plugin. The plugin is a paid tool with several different versions, but prides itself on storing all of a blog’s content and code, right down to comments and revisions of your posts. John Chow dot Com

UpdraftPlus Backup

This WordPress plugin is a distinct improvement over predecessor Updraft, writes blogger and owner of the website Social Web Tools, Charnita Fance. The new plugin encrypts your saved data and then you can choose to back it up on Amazon S3, Google Drive, FTP or email. You can also set different schedules for database and file backup. ManageWP

Your blog is an important part of your business. Sometimes it IS your business.

WordPress plugins can help you secure that business by protecting the content you create.

Plugin Photo via Shutterstock