Your clients want to listen to from you. Quick and on their conditions â€" often times on the terms means by means of social networking.
Something that can be done, once you give some exercising to employees, is actually allow your employees to reply to clients, using their personal phones, through social networking.
For instance , in case a customer posts upon Facebook that they just like a certain sweater a person sell â€" let your own EMPLOYEES respond, this need not only end up being you (the boss or even someone in corporate) responding.
Take a look at this particular infographic through Bluewolf regarding social media and customer support.
